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Article

Sensor alert: how the travel industry is investing in...

From helmets that screen temperatures to platforms proclaiming infection detection and sensor-based menu protection, Covid-19 has spurred a...
The future of aviation: automation, ancillaries...

Pamela Whitby catches up with aviation innovator Duffel which is fully funded and...

How TRVL.com is putting the agent into online...

Pamela Whitby speaks to an industry veteran, serial traveller and entrepreneur about...

Bond in the time of Corona

A virtual platform for managing teams, tribes and clans, developed in the pressure...

Why AI might be checking into hotels sooner than you think
Women in travel making an impact
Alternative Airlines: taking a ‘contrarian’ approach to flight...
Distribution, data science and digital on the travel top table

Pamela Whitby, (Oct 23, 2018)

From distribution dilemmas to skillful data science and why blockchain is now firmly on the agenda, here are three ‘D’s to...

APIs, AI, getting hyper-personal and the human touch

Pamela Whitby, (Oct 22, 2018)

Whether you are focused on data, technology, marketing or RM the message from Day 2 of EyeforTravel North America was that you...

AI and why the lucky ones get to play musical chairs

Pamela Whitby, (Oct 16, 2018)

The artificial intelligence genie is out the bottle but it needs to learn kindness and sensitivity, but travel reps may not be...

Deutsche Bahn builds start-up culture into its digital DNA

Sally White, (Oct 15, 2018)

The German national rail carrier is investing in start-ups to keep pace with rapid technological advances, and it’s proving to...

A free Friday video for the last mile to Las Vegas

Pamela Whitby, (Oct 12, 2018)

What are the most pressing issues facing travel marketers in a mobile and digital age?

Expedia lets Google in on the voice action

Pamela Whitby, (Oct 11, 2018)

In the week that one of the world’s biggest OTAs adds Google Assistant to its voice offering, Pamela Whitby catches up with...

Is mobile storytelling the next piece in the platform domination puzzle?

Pamela Whitby, (Oct 2, 2018)

There are online platforms for everything from digital media to retail, music and entertainment, but is the world now ready for a...

Wedded to mobile and making it work

Pamela Whitby, (Sep 27, 2018)

The battle to drive mobile engagement throughout the travel journey and connect with customers in an intelligent way is not won...

Top 10: the best and most read tales from September

Pamela Whitby, (Sep 27, 2018)

From airlines investing in blockchain to boosting conversions with content and tackling cyber security, it was all happening in...

Air France-KLM: blockchain to be driven by ‘use case’ not tech

Pamela Whitby, (Sep 26, 2018)

Pamela Whitby spoke to Air France-KLM’s head of blockchain programme about why and where this nascent technology could be...

Who will leave Las Vegas with the start up & innovation crown?

Pamela Whitby, (Sep 20, 2018)

Now a decade old, the EyeforTravel Start Up Awards continues to attract exciting newcomers to the world of travel. Read on for...

Dear Lobby Boy, do you get IT?

Pamela Whitby, (Sep 18, 2018)

As the recent British Airways breach shows, cyber security is a constant and ongoing challenge, and all staff should be educated....

How cruise liners are going high tech

Sally White, (Sep 17, 2018)

For too long, cruising has been thought of as plain and staid travel for the middle aged and over but no more, writes Sally White

300 Great minds lead the charge in data and tech

Editor, (Sep 12, 2018)

Want to hear tips and techniques on everything from creating lifetime customer loyalty to delivering benefits from machine...

AI, machine learning, blockchain: for the many not the few

Pamela Whitby, (Sep 11, 2018)

Big, big data is needed to power worthy AI predictive models, but that is still a work in progress, says a former lead investor...

Air Mauritius: the airline digital journey continues

Pamela Whitby, (Sep 7, 2018)

Social media is a valuable tool for destination marketing but it is becoming increasingly important for customer service too

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