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With talk of chat bots all the rage, we thought we’d share Edwardian Hotels’ insights from our 2017 European summit

We’ve been talking a lot about chatbots on, and whether they are worth the investment. Edwardian Hotels spoke at our European Summit earlier this year and shared how they developed a bot in house. Believe it or not, Ed has been so efficient that he has even received thank you notes at the front desk.


Prefer it in print? Here is a brief overview.

For more information on chatbots, see EyeforTravel’s recent white paper Are Bots Worth the Bother? How Conversational Commerce Can Help the Travel Industry

Main Image Credit: Edwardian Hotels

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