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Taking the customer experience to infinity and beyond

Airline guy Tom Bacon recently attended EyeforTravel’s North American show and learned some valuable lessons from a hotelier with the...

Sixt on the move to make mobility more flexible

An exclusive Q&A with the multinational car rental firm reveals insights into...

Going the extra mile: can airlines differentiate,...

Price and schedule are the most influential factors for travellers booking a flight...

YOTEL’s top RM tip: look at your data in more...

An exclusive Q&A with a revenue expert at innovative hotel brand YOTEL delivers...

How the Greta effect is putting long distance rail on the fast track

Luxury cruising: Silversea says product must always trump price

How Royal Caribbean pricing tactics are setting sail with AI

4 ways that NDC is reshaping how airlines sell

Tom Bacon, (Jan 14, 2019)

Confused about what exactly IATA’s New Distribution Capability can deliver for airlines? Tom Bacon explains that the biggest...

The business case for openness in the era of the API

Tom Bacon, (Dec 20, 2018)

Holding your data close to your chest is no way to grow into new markets and segments in 2019, writes Tom Bacon

Airports 2019: ready for take off

Sally White, (Dec 10, 2018)

Investments in technology are accelerating as airports around the world attempt to address what IATA is calling a capacity...

The dilemma of choice

Tom Bacon, (Dec 5, 2018)

Tom Bacon shares insights heard at EyeforTravel’s recent Las Vegas show from Wyndham

How AccorHotels is giving a bottom up boost to RM

Tom Bacon, (Nov 26, 2018)

A cultural shift at Accor, which is taking focused, cross-functional approach to revenue management at the individual property...

Opening Address

neil@bristolfilmandmedia.com, (Nov 6, 2018)

Renu Kannu, Project Director & North America Lead – EyeforTravel

Chairperson Opening Address

neil@bristolfilmandmedia.com, (Nov 6, 2018)

Del Ross, Senior Advisor – McKinsey & Company

The Next Wave is Already Here: Understand what the Real Threats and...

neil@bristolfilmandmedia.com, (Nov 6, 2018)

Barry Goldstein, Executive Vice President & Chief Marketing Officer – Wyndham Hotels & Resorts

Mozio: Is Chasing the Life Time Value Metric a Game Changer for Travel?

neil@bristolfilmandmedia.com, (Nov 6, 2018)

Emre Mangir, Chief Commercial Officer – Mozio

Bond Brand Loyalty: Is Chasing the Life Time Value Metric a Game Changer...

neil@bristolfilmandmedia.com, (Nov 6, 2018)

Morana Bakula, VP Customer Experience – Bond Brand Loyalty

Panel Q&A: Is Chasing the Life Time Value Metric a Game Changer for...

neil@bristolfilmandmedia.com, (Nov 6, 2018)

Panel: Emre Mangir, Chief Commercial Officer – Mozio | Morana Bakula, VP Customer Experience – Bond Brand Loyalty

Highgate Ventures: Consolidating with The Right Partners and Business...

neil@bristolfilmandmedia.com, (Nov 6, 2018)

Kurien Jacob, Principal – Highgate Ventures

Plug and Play Tech Center: Consolidating with The Right Partners and...

neil@bristolfilmandmedia.com, (Nov 6, 2018)

Amir Amidi, Managing Partner – Plug and Play Tech Center

Panel Q&A: Consolidating with The Right Partners and Business Models...

neil@bristolfilmandmedia.com, (Nov 6, 2018)

Panel: Kurien Jacob, Principal – Highgate Ventures | Amir Amidi, Managing Partner – Plug and Play Tech Center

Caesars Corporation: Deliver a Superior Customer Experience and Delight...

neil@bristolfilmandmedia.com, (Nov 6, 2018)

Josh Margolis, VP – Customer Journey & Digital Products - Caesars Corporation

Jet Blue Technology Ventures: Deliver a Superior Customer Experience and...

neil@bristolfilmandmedia.com, (Nov 6, 2018)

Christina Heggie, Principal – Jet Blue Technology Ventures

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