Accor Hospitality and RateTiger, a hospitality software specialist, have launched a two-way XML connection between Accor’s in-house Central Reservation System (TARS) and RateTiger’s integration gateway, RTConnect for access to a large number of sales channels.

Published: 16 Mar 2011

Accor Hospitality and RateTiger, a hospitality software specialist, have launched a two-way XML connection between Accor’s in-house Central Reservation System (TARS) and RateTiger’s integration gateway, RTConnect for access to a large number of sales channels.

The companies highlighted that while Accor already offered a full packaged solution for connectivity via XML web services, it was also necessary to develop an alternative solution for local distributors.

A key requirement for the integration project includes the central reporting of reservations and delivering booking data back into TARS. In addition RateTiger helps Accor properties maintain descriptive content by automatically updating all connected sites with requested information.

Accor highlighted that it is imperative to ensure that it rates are accurate across all web channels and inventory allocation is up-to-date.

While the group has created connections to its primary channels, it has been necessary to explore ways to connect with secondary and regional channels to help its properties manage sales.

“RTConnect interacts directly with our CRS and provides quality ARI and reservation delivery services,” said Christine Davaine, Vice President Connectivity Solutions. “The bi-directional connection will reduce workload to a greater extent and consolidate reservation reporting while ensuring more frequent and strategic updates. This will help Accor with competitive and continual selling across multiple OTAs.”